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Human Resource Management (HRM) MBA Handwritten Notes For Your University Exams

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1. Introduction to Human Resource Management

  • Definition and Scope of HRM
    • Role and importance of HRM in organizations
    • Functions of HRM: Staffing, training, development, compensation, and employee relations
    • Evolution of HRM: From personnel management to strategic HRM
  • HRM Models and Theories
    • Harvard model, Michigan model, Guest model, and others
    • Strategic HRM: Aligning HR strategies with business strategies
    • HRM as a key factor in organizational success

 

2. Human Resource Planning

  • Workforce Planning
    • Importance of workforce planning
    • Forecasting demand and supply of labor
    • Techniques for workforce planning: Quantitative and qualitative methods
  • Job Analysis and Design
    • Job analysis: Collecting data about job roles and responsibilities
    • Job design: Structuring jobs to enhance productivity and employee satisfaction
    • Methods of job design: Job rotation, job enlargement, job enrichment
  • Talent Acquisition
    • Recruitment and selection processes
    • Internal vs. external recruitment
    • Selection methods: Interviews, psychometric tests, assessment centers, background checks

 

3. Recruitment and Selection

  • Recruitment Strategies
    • Recruitment sources: Online job portals, recruitment agencies, campus recruitment, employee referrals
    • Employer branding and attracting top talent
    • Recruitment process: Job posting, screening, interviewing, and onboarding
  • Selection Process
    • Steps in selection: Application review, testing, interviewing, decision-making
    • Types of interviews: Structured, unstructured, behavioral, panel interviews
    • Legal and ethical considerations in recruitment and selection

 

4. Training and Development

  • Training Needs Analysis
    • Identifying training needs at individual, team, and organizational levels
    • Methods of training needs assessment: Surveys, performance appraisals, job analysis
  • Training Programs
    • Types of training: On-the-job training, off-the-job training, e-learning
    • Designing training programs: Setting objectives, content development, delivery methods
    • Evaluating training effectiveness: Kirkpatrick’s Four Levels of Evaluation
  • Employee Development
    • Career development programs: Succession planning, mentorship, coaching
    • Leadership development and high-potential employee programs
    • Continuous learning and skill development

 

5. Performance Management

  • Performance Appraisal
    • Purpose and importance of performance appraisal
    • Methods of performance appraisal: Rating scales, 360-degree feedback, Management by Objectives (MBO)
    • Setting performance standards and objectives
  • Performance Feedback
    • Providing constructive feedback
    • Conducting performance reviews and appraisals
    • Dealing with poor performance and corrective actions
  • Reward Systems
    • Intrinsic and extrinsic rewards: Salary, bonuses, recognition, career development opportunities
    • Designing effective reward systems: Aligning rewards with performance and organizational goals

 

6. Compensation and Benefits

  • Compensation Management
    • Components of compensation: Base salary, incentives, bonuses, allowances
    • Pay structures: Job-based pay, skill-based pay, competency-based pay
    • Salary surveys and benchmarking
  • Benefits and Perks
    • Employee benefits: Health insurance, retirement plans, paid leave, and other perks
    • Legal compliance in benefits administration
    • Employee wellness programs and work-life balance initiatives
  • Equity and Fairness in Compensation
    • Pay equity: Internal and external equity
    • Legal aspects: Equal pay for equal work, anti-discrimination laws

 

7. Employee Relations

  • Labor Relations
    • Role of trade unions and employee associations
    • Collective bargaining and negotiation
    • Conflict resolution and dispute management
  • Employee Engagement
    • Importance of employee engagement for organizational success
    • Measuring employee engagement: Surveys, feedback tools
    • Strategies for improving employee engagement and motivation
  • Workplace Communication
    • Effective communication strategies in the workplace
    • Handling communication barriers and conflicts
    • Promoting a positive organizational culture

 

8. Legal Aspects of HRM

  • Labor Laws and Regulations
    • Key labor laws: Industrial Disputes Act, Minimum Wages Act, Payment of Gratuity Act, etc.
    • Legal compliance in recruitment, compensation, benefits, and terminations
    • Occupational health and safety laws
  • Ethics in HRM
    • Ethical decision-making in HRM
    • Diversity, inclusion, and equal employment opportunities
    • Handling employee grievances and ensuring fairness

 

9. Organizational Development

  • Organizational Change and Development
    • Understanding organizational change: Types and processes
    • Change management models: Lewin’s Change Model, Kotter’s 8-Step Change Model
    • Employee involvement in change processes
  • Building Organizational Culture
    • Defining and shaping organizational culture
    • Role of leadership in fostering a positive culture
    • Aligning culture with organizational goals and values
  • Team Building and Collaboration
    • Importance of teamwork in organizations
    • Team development stages: Forming, storming, norming, performing, adjourning
    • Collaborative work environments and cross-functional teams

 

10. HRM in Global Context

  • International HRM
    • Global HRM challenges: Cultural differences, legal compliance, expatriate management
    • Managing a global workforce: Recruitment, training, performance management, and compensation
    • Cross-cultural management and diversity in global teams
  • Global Talent Management
    • Identifying and developing global talent
    • Global leadership and expatriate assignments
    • Managing international assignments and repatriation

 

11. HR Metrics and Analytics

  • HR Metrics
    • Importance of data-driven decision-making in HRM
    • Key HR metrics: Turnover rate, absenteeism rate, training effectiveness, cost per hire
    • Using HR analytics for improving HR practices and business outcomes
  • HR Information Systems (HRIS)
    • Role of HRIS in automating HR processes
    • Benefits of HRIS: Improved decision-making, cost reduction, and efficiency
    • HRIS tools and software

 

12. Strategic Human Resource Management

  • Strategic HRM
    • Aligning HRM with business strategy
    • Role of HR in organizational performance and competitive advantage
    • HR as a partner in business strategy formulation
  • HRM and Organizational Performance
    • Impact of HR practices on employee performance and organizational success
    • Measuring the effectiveness of HRM strategies
    • Best practices in HRM

 

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